Specialist carpet stain removal, repairs and restoration for homes and properties across Auckland
Backed by over 40 years of hands on experience, Carpet Advice provides honest assessment, specialist treatment and practical repair options before carpet replacement is considered.
Trusted by homeowners and industry professionals
With over 40 years of carpet care experience, Carpet Advice brings specialist knowledge to every stain, repair and assessment. We do not take a one-size-fits-all approach. Every carpet and stain is different, so we assess the carpet type, stain type, age of the stain and any previous cleaning attempts before recommending the best treatment. Trusted by homeowners, property managers, real estate agents, offices, retail stores, insurance clients and industry professionals across Auckland, our focus is always on giving honest advice and helping extend the life of your carpet through specialist stain removal, patching and repair before replacement is considered.
40 years of carpet care experience
Specialist stain removal and carpet repairs
Preferred supplier & assessor from 1993-2011
Servicing Auckland & Hibiscus Coast
Stubborn carpet stains do not always mean you need new carpet
Carpet stains can be stressful, especially when they are in a visible area, have been there for a long time, or need to be fixed before a sale, rental inspection or insurance assessment.
At Carpet Advice, we specialise in assessing and treating carpet stains properly. Some stains can be removed completely, some can be significantly improved, and others may be better suited to carpet patching or repair.
With decades of hands on experience, we can give you honest advice before work begins, so you know what is realistic and what option will give you the best result.
Not sure if your carpet stain can be removed? Send us a photo or book an assessment and we will advise the best next step.
How we can help
Specialist carpet stain removal
We assess and treat stubborn carpet stains, including food, drink, coffee, wine, pet marks, water marks, dirt, grease, makeup and mystery stains.
Carpet patching and repairs
If a stain or damaged area cannot be fully removed, carpet patching may be a practical option. We can use spare carpet or suitable carpet from a less visible area where possible.
Carpet cleaning and upholstery cleaning
Refresh your carpet and upholstery with a professional steam clean to lift and lighten everyday marks, spills and general wear.
Insurance stain removal and assessments
Carpet Advice is a preferred supplier throughout the Auckland region for AMI Insurance stain removal, damage and assessments.
Repair, restore or replace? Get the right advice first.
Not every carpet stain or damaged area needs full replacement. Carpet Advice assesses the carpet type, stain or damage, and the best available treatment options before recommending the next step. From stain removal and patching through to repair advice and insurance related assessments, you’ll get a clear, honest recommendation based on decades of hands on carpet care experience.
Send a photo or make an enquiry
Tell us what has happened and where you are located. You can also send a photo of the stain or damaged area.
We assess the best option
We will advise whether stain removal, carpet cleaning, patching or repair is likely to be the best approach.
We treat or repair the carpet
If the work is suitable, we complete the stain removal, cleaning, patching or repair using the right method for your carpet.
You get honest advice
If a stain cannot be fully removed, we will explain your options clearly and recommend the most practical next step.
Local carpet stain removal across the Hibiscus Coast and Auckland
If you are searching for carpet stain removal on the Hibiscus Coast, Carpet Advice can help. We provide specialist carpet stain removal, carpet repairs, carpet patching and carpet care advice across local Auckland communities. If you are preparing a home for sale, dealing with tenant damage, managing an insurance claim or simply want your carpet looking better, we can help you find the right solution.
We regularly service:
- North Shore, Remuera, Parnell, Herne Bay and Auckland central
- Whangaparāoa, Orewa, Silverdale, Red Beach, Stanmore Bay, Manly. Millwater, Milldale
Carpet stain removal for property managers & real estate agents
Carpets often need attention before a property is photographed, listed for sale, prepared for an open home or handed over between tenants.
We can help with:
- Carpet stain removal before sale
- Carpet repairs before open homes
- End of tenancy carpet cleaning
- Rental property carpet damage
- Carpet patching for small damaged areas
- Insurance related carpet assessments
- Honest advice on whether carpet can be saved or repaired
A clean, well presented carpet can make a property feel fresher, better maintained and more appealing to buyers or tenants.
Our services
Carpets often need attention before a property is photographed, listed for sale, prepared for an open home or handed over between tenants.
CARPET AND UPHOLSTERY CLEANING
Carpet and furnishings are some of the biggest investments we will make, but accidents happen and spills and stains are inevitable.
We can refresh your carpet and upholstery with a thorough steam clean and lift and lighten stains including red wine, fanta, coffee and food, to have them looking and feeling great again.
OFFICES AND RETAIL STORES
Carpet provides a warm and inviting working environment and yet offices and shops demand an extremely high amount of foot traffic causing continual wear and tear.
We can help you maintain your professional standard with services to suit your needs. From a one-off steam clean to a scheduled routine.
INSURANCE COMPANIES
It can be a challenge for assessors to keep up with new products and standards in the carpet industry.
Inspecting, investigating and analysing are always a bigger challenge without long-time experience.
If you would like advice or direction or an independant and reliable assessment on a claim, we are happy to help.
CARPET PATCHING AND REPAIRS
If you have burn marks or bleach marks or pet or pot plant damage we can use a spare piece of carpet or take some from a wardrobe to insert and replace into the damaged area.
If you have made renovations and moved a wall or installed a new wardrobe system we can reconfigure your carpet to fit.
FREQUENTLY ASKED QUESTIONS
Can old carpet stains be removed?
Yes, many old carpet stains can still be treated. The result depends on the type of stain, the carpet fibre, how long the stain has been there and what products have already been used. Some stains can be removed, while others may be improved or repaired through patching.
Can you remove carpet stains before selling a house?
Yes. Carpet Advice helps homeowners and real estate agents improve carpet presentation before photos, open homes and property sale campaigns. Stain removal and carpet patching can help make a home look cleaner and better maintained.
Do you work with property managers?
Can carpet be patched instead of replaced?
Yes, in many cases carpet can be patched instead of fully replaced. This can be a good option for permanent stains, small damaged areas, burns, bleach marks, pet damage or pot plant damage.
What carpet stains can you remove?
We can assess and treat many common carpet stains, including coffee, tea, wine, food, pet marks, grease, dirt, mud, makeup, water marks and mystery stains. The best treatment depends on the stain and the carpet type.
Do you offer a money back guarantee?
A money back guarantee may be available for selected stain removal work, depending on the stain and assessment. We will advise what is realistic before beginning the work.
Do you help with insurance related carpet damage?
We work with all insurance companies to either advise, treat stains, repair damage or replace affected areas.
What areas do you service?
We service the Hibiscus Coast, Silverdale, North Shore, Auckland Central and wider Auckland region.
Need expert carpet stain removal or repair advice?
Whether you have an old stain, a damaged section of carpet, tenant damage, pet marks or carpet that needs attention before selling or renting, Carpet Advice can help. Book a carpet stain assessment today and get honest advice from an experienced local specialist.